Engagement One

Improving clinical outcomes in a behavioral health department

This organization came to me during a period of significant leadership change. They wanted to improve clinical outcomes in their behavioral health department while also reducing the amount of time clients spent in care.

I reviewed their outcome measures and time-in-care data, then interviewed clinicians to understand what was happening in practice. The department was relying heavily on talk therapy, with limited use of more targeted interventions designed to create measurable change.

By the end of the engagement, they had new measures for defining success, training in additional clinical modalities, and a broader approach to treatment. Clinicians also reported less burnout, because they were no longer relying primarily on talk-based interventions.

Engagement Two

Building provider confidence in assessment and crisis response

This organization was struggling with providers consistently completing suicide risk assessments. I interviewed each provider to understand where the uncertainty was coming from, connected with local crisis response teams, conducted a joint crisis-response training, and helped create new workflows.

When I left, providers were completing the assessments with much greater ease and confidence. They told me the new workflows took the guesswork out of the process and made it clear what to do at each step.

“

Christina has a way of making solutions seem easy. She completes meta-analyses and has a tenacity that is unmatched. To her, she's simply being herself, but in watching her develop proposals and departmental plans while considering staff needs, change management, budget, and organizational priorities, I've realized that this is truly her superpower.

Sam M.
Chief Advocacy Officer

“

Christina came to our organization during a time of change. She observed, listened, and researched ideas and opportunities to improve and expand our services. She presented leadership with a proposal that included an expansion of the behavioral health department into more integrative services and suggested that staff use the tools at their discretion.

Chief Executive Officer
Baltimore-based Federally Qualified Health Center

“

Christina has a way of asking the questions that need to be asked while creating the psychological safety necessary for honest dialogue. She listens deeply, assesses thoughtfully, and brings both care and clarity to the conversation.

Lisa J.
Vice President of Behavioral Health

“

Your presentation deserved a standing ovation because you delivered it in a manner that removed shame and stigma. You are an excellent presenter because you made mental health easier to understand.

Gloria L.
Maryland Governor's Office of Crime Control and Prevention

“

Christina has a rare ability to see workplace wellbeing through a truly whole-person lens. She understands that the mind, body, emotions, and sense of purpose are interconnected—and that they influence how people communicate, lead, collaborate, and show up at work.

What makes her approach distinctive is her ability to translate that deeper understanding into practical strategies organizations can use. She looks beyond the surface of burnout, disengagement, and workplace stress to understand what may be driving the patterns underneath.

She invites organizations to think differently about wellbeing—not simply as another program or perk, but as an opportunity to support healthier people, stronger teams, and more sustainable systems.

Carolina A.
Mindshift Consultant